Privacy Policy

1. Who We Are

Scorched Studio (“we,” “us,” or “our”) operates the website scorchedstudio.com and the woodburning studio located at 218 E University Pkwy, Orem, UT 84058. This policy explains what information we collect, how we use it, and your rights regarding that information.

2. Information We Collect

We collect information you provide directly when you:

• Make a booking — name, email address, phone number, party size, and payment information. Payment processing is handled by Stripe and we do not store your full card details.
• Sign a waiver — name, email, date of birth, phone number, and digital signature.
• Contact us — name, email, and the contents of your message.
• Sign up for our VIP list or text marketing — email address or phone number.

We also automatically collect basic technical data when you visit our site (such as your browser type and IP address) through standard web server logs.

3. How We Use Your Information

• To confirm and manage your studio booking
• To process payments and issue refunds
• To maintain required liability waiver records
• To send booking confirmations and reminders
• To respond to inquiries and customer service requests
• To send promotional emails or texts if you have opted in (you may opt out at any time)
• To improve our website and services

4. How We Share Your Information

We do not sell your personal information. We may share it only with trusted service providers who help us operate our business:

• Stripe — payment processing
• Resend — transactional email delivery
• Supabase — secure database hosting

We may also disclose your information if required by law or to protect the rights and safety of Scorched Studio, our customers, or the public.

5. Data Retention

Booking and waiver records are retained for as long as necessary to fulfill legal, accounting, and operational requirements. If you would like your information deleted, please contact us and we will do so unless we are required to retain it by law.

6. Cookies

Our website uses only functional cookies necessary for the site to operate. We do not use advertising or tracking cookies.

7. Your Rights

You have the right to:

• Request a copy of the personal information we hold about you
• Request that we correct inaccurate information
• Request that we delete your information, subject to legal requirements
• Opt out of marketing communications at any time

To exercise any of these rights, email us at contact@scorchedstudio.com.

8. Children's Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this privacy policy, please reach out: